These controversies concerning the relationships amid citizenship pressure, OCBs and CCBs might be because of the ways that OCBs are calculated. Within the literature, OCBs have generally been defined as spontaneous behaviours and rated by colleagues or leaders (e.g.two). Other-rated measurements are unable to establish the behavioural motivations fundamental OCBs1,11. https://www.youtube.com/shorts/ZsO9iQ1SGS4